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#11 | |
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Level 1 Support
![]() Join Date: Nov 2004
Location: Near the Sun
Posts: 32
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Quote:
Good points pete ![]() |
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#12 | |
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Level 1 Support
![]() Join Date: May 2004
Location: Sheffield / UK
Posts: 94
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Quote:
You've largely got me there, but what's to stop me from ordering free replacment media when mine isn't damaged and then giving it to a friend? and what of postage? - paid by the company or the individual? |
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#13 | |
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Senior Level Support
![]() Join Date: May 2004
Location: Houston, TX
Posts: 1,378
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Quote:
No, as a requirement, you'd HAVE to send in the broken/damaged product. I'd pay for mine to be sent in and they'd pay for it to be shipped to me. That's how I RMA'ed my damaged video cards and memory in the past. |
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#14 | |
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Level 1 Support
![]() Join Date: May 2004
Location: Sheffield / UK
Posts: 94
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Quote:
There goes my argument, and I do prefer to own the original media. Either way we should be allowed as many backups as we think we require to protect our investment. |
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#15 |
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Level 2 Support
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You should definitely be able to make copies for personal backup use. The sending-it-in-for-a-replacement thing doesn't work for me and I'd imagine many others because the software I need replaced most is obsolete. Why should anyone care if I make a backup copy for myself anyway, software producers go to great lengths to make it clear that I bought a license and not the media. I had better be able to make use of the license I bought no matter whether the company is in business or not.
Also, what if the original media wasn't destroyed but lost instead. I still own a license to the software but I'm not allowed to use it anymore since the little disc of plastic unknowingly got lodged behind the heater next to my computer? |
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#16 |
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Level 3 Support
![]() Join Date: May 2004
Location: TN
Posts: 948
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As long as I purchase software on easily destroyed medium, i.e. cd/dvds I will make backup copies. I have a binder just for backup copies in fact... if they'd sell them on something that didn't ever scratch, well then I wouldn't have to back them up.
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#17 |
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Level 3 Support
![]() Join Date: May 2004
Location: Houston, TX
Posts: 762
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Of course you should be able to backup software you've bought and paid for.
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