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Old 03-19-2007, 12:29 PM   #1
jamaroo
Entry Level Support
 
Join Date: Mar 2007
Posts: 2
HP start up problem

hi
My Parents HP ze4145 running XP and has an AMD Athlon is having some major problems. there is a battery problem but it work when plugged in, not worried about this.
The Real Problem is when I start it up it looks like it working fine, shows the win XP startup screen then it just retarts itself. it will not go into windows or safe mode if I try it resarts itself. the bottom line is I either need to get it working (if its cheep) or get the data off the hard drive off. Please Help
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Old 03-19-2007, 02:03 PM   #2
proxops-pete
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Join Date: May 2004
Location: Houston, TX
Posts: 1,378
Have you tried booting off XP CD and go into setup mode and selecting repair option? See if that will fix things up...

Other than that, next step would be to format the HDD and start the install from scratch.
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Old 03-20-2007, 10:16 AM   #3
jamaroo
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Join Date: Mar 2007
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I tried to run the recover cd that came with the computer but it freezes up or shuts off at differant times during the repair diagnostics

Last edited by jamaroo : 03-20-2007 at 10:43 AM.
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Old 01-06-2008, 05:35 AM   #4
fabulousfab
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Join Date: Dec 2007
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You should try to buy new HP laptop. These days, HP pavilions received most praises. Maybe only cheap acer laptops and new dell laptops which can match HP pavilion products. But for me, HP Pavilion HDX is still the best laptop
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